Blackbaud CRM Description

Blackbaud CRM™ offers a robust solution for customer relationship management tailored specifically for large to enterprise-level nonprofit organizations. By merging unparalleled expertise in the nonprofit sector with top-tier fundraising and CRM software, Blackbaud CRM delivers integrated analytics, multichannel marketing, and data mining services that enable large nonprofits to foster stronger and more effective relationships. This comprehensive software solution not only leverages Blackbaud's extensive fundraising knowledge but also empowers nonprofits to enhance their fundraising initiatives. Navigate complex communication and fundraising challenges with a cohesive strategy that incorporates online giving, peer-to-peer fundraising, multichannel marketing, database segmentation, and effective web design. With Blackbaud CRM’s built-in prospect research tool, ResearchPoint™, organizations can eliminate uncertainty by accessing crucial insights regarding wealth capacity and philanthropic giving patterns, ensuring informed decision-making for future fundraising endeavors. Ultimately, Blackbaud CRM equips nonprofits with the necessary tools to thrive in an ever-evolving landscape.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Blackbaud
Year Founded:
1999
Headquarters:
United States
Website:
www.blackbaud.com/products/blackbaud-crm
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Blackbaud CRM Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Nonprofit Software

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Donation Management Software

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Fundraising Software

Alumni Management
Auction Management
CRM
Campaign Management
Contribution Tracking
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Prospect Management
Raffles / Lotteries
Recurring Giving
Volunteer Management

Grant Management Software

Compliance Management
Contract Management
Grant Application Management
Grant Award Tracking
Grant Opportunity Search
Self-Registration

Blackbaud CRM Lists

Blackbaud CRM User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Assistant Director
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Customization

    Date: Nov 20 2022

    Summary: Overall easy to use and great flexibility for your data and keeps a lot of information at everyone's fingertips.

    Positive: Great ability to customize what data is saved and how it's organized as well as how to search and sort data. It integrates nicely with multiple other softwares and lets each user work how they want to without making universal changes.

    Negative: Takes a lot of time to set up everything and needs routine maintenance.

    Read More...
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