Cherwell Software Description
Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.
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Freshservice
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Cherwell Software
Year Founded:
2004
Headquarters:
United States
Website:
www.cherwell.com
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Product Details
Platforms
Web-Based
Windows
Android App
iPhone App
iPad App
On-Premises
Types of Training
Training Docs
Webinars
Live Training (Online)
Customer Support
Online Support
Business Hours
Live Rep (24/7)
Cherwell Software Features and Options
IT Asset Management Software
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM Software
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
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