LobbyStack Description

LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary.

Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions.

LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.

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Pricing

Pricing Starts At:
$15/month
Pricing Information:
Free: $0/mo | Includes all features, including 24/7 call answering, appointment booking, call summaries, call history, business knowledge answers, lead capture, call routing, email/SMS notifications, Google Calendar and Outlook support, and multilingual conversations. Usage includes 10 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 100 MB knowledge storage.

Pro: $15/mo | Includes all features with higher usage limits: 80 voice minutes, 20 outbound call attempts, 50 alert SMS segments, and 2 GB knowledge storage. Pro also supports pay-as-you-go usage for unlimited call volume.

Pro overages: $0.18 per additional voice minute | $0.02 per additional outbound call attempt | $0.02 per additional alert SMS segment.

Enterprise: Custom pricing | Includes all features with custom usage volume, multiple phone numbers, multi-location routing, custom fallback rules, advanced workflows, self-hosting implementation support, and deployment help.
Free Version:
Yes

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Company Details

Company:
LobbyStack
Year Founded:
2025
Headquarters:
Canada
Website:
lobbystack.com
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Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch.

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch.

Get a real-time command center for your AI receptionist. Track calls, messages, appointments, caller activity, average call duration, follow-ups that need attention, and upcoming bookings from one clean dashboard, so you always know what your front desk handled and what still needs your team’s touch. Monitor calls as they come in with a real-time call log for your AI receptionist. Instantly see who called, what they asked for, when the call happened, and whether a booking or follow-up was captured, with recordings available as soon as the call ends. Open any call to see the full conversation unfold in real time. LobbyStack shows the caller details, call status, duration, transcript, recording, and event timeline, so your team can understand exactly what happened on every call without listening from the beginning. Customize how your AI receptionist represents your business in every conversation. Set the greeting, default language, fallback transfer number, and appointment rules, so LobbyStack answers calls exactly the way your team would. Teach your AI receptionist what your business offers, then let it guide callers to the right service. Add consultations, appointments, or custom services with descriptions your agent can use to answer questions, qualify callers, and book the right next step. Turn your business process into simple instructions your AI receptionist can follow on every call. Create rules for bookings, lead qualification, callbacks, pricing questions, urgent requests, or any workflow, so LobbyStack knows exactly what to ask, what to capture, and when to take action.
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Product Details

Platforms
Web-Based
On-Premises
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

LobbyStack Features and Options

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