Noda Contact Center Description
Noda Contact Center offers a comprehensive IP solution that serves various businesses across multiple sectors, including notable names like Jaguar Land Rover, Inter RAO, and MTS. This integrated platform includes features such as inbound ACD, outbound capabilities, quality management, IVR, reporting, and agent scripting, positioning it as a versatile solution for customer interaction. Capable of managing a substantial volume of incoming calls, Noda Contact Center ensures an impressive fault tolerance rate of 99.99%, making it a reliable choice for companies in need of robust communication tools. Additionally, its user-friendly interface allows for seamless integration into existing workflows.
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AVOXI
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MightyCall
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Noda Interaction Platforms
Year Founded:
2001
Headquarters:
Russian Federation
Website:
nodacontact.com
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Product Details
Platforms
Windows
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Noda Contact Center Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony Software
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
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