Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Dayforce
Dayforce is a comprehensive AI-powered human capital management platform that brings together HR, payroll, workforce management, talent, and analytics into one unified solution. It is designed to help organizations streamline operations by using a single data model and real-time processing for accurate and efficient decision-making. The platform enables businesses to manage employee information, schedules, and compensation in one place, reducing administrative complexity. With AI-driven insights, Dayforce supports smarter hiring, workforce planning, and employee development strategies. It also enhances employee experience through self-service tools for payroll, benefits, and scheduling. The platform includes robust analytics and reporting features that provide real-time visibility into workforce performance. Dayforce helps organizations optimize labor costs and improve productivity through advanced workforce management tools. Its scalable design supports global operations, including payroll across multiple countries. The system is trusted by large enterprises for its reliability and flexibility. Overall, Dayforce empowers organizations to manage their workforce more effectively while driving business growth.
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StoryShare Learn
Multi-award winning mobile optimized learning and engagement app delivers the right content at just the right time. Mobile video and quizzing allow for continuous learning, as well as essential resources for your frontline employees. We are ideal for any business, especially those with more than 250 employees, because we can deliver at scale and speed. To better understand the impact that learning and engagement have on your business and your employees, we gather deep user insights. Our multi-award winning communication app for learning and communications can reach 100% of your workforce to achieve measurable results. StoryShare provides superior frontline performance via video, achieving outcomes not possible with any other corporate learning and training program. Engage your frontline employees with relevant, easy-to-access video learning and communications. You can increase productivity, sales, customer ratings, and decrease absenteism and turnover. Get actionable insights to support your KPIs and increase training uptake.
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Intradiem
Intradiem is the only workforce management solution that guarantees results and improves customer service. Our technology acts as an automated manager for the call center, with rules that are triggered in real time by actual center conditions. Our technology powers over 1.2 billion automated tasks annually and has saved our customers more than $160 million over the past two years.
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