Sayint Description

Sayint is instrumental in identifying essential action items by effectively capturing and converting customer interactions into valuable insights. This information can be leveraged by pertinent stakeholders to enhance, automate, or innovate crucial business operations. Unlike the typical industry practice of reviewing only 2-3% of conversations, Sayint enables organizations to analyze every single interaction. Additionally, the platform notifies relevant teams of possible threats and compliance breaches, thereby minimizing the chances of incurring penalties. Consequently, the process of documenting and verifying compliance becomes significantly streamlined. By tracking key performance indicators such as C-SAT, NPS, and CES in alignment with industry standards, and by facilitating a comprehensive review of customer journeys from various data sources, Sayint adopts an all-encompassing strategy to improve customer engagement and operational efficiency. This integrated approach empowers organizations to make data-driven decisions and foster stronger relationships with their customers.

Pricing

Pricing Starts At:
$60 per month

Integrations

No Integrations at this time

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Company Details

Company:
Sayint
Year Founded:
2017
Headquarters:
India
Website:
www.sayint.ai

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Sayint Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

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