ServiceSim Description
ServiceSim is a simulated customer with AI that allows your agents to practice any customer scenario in an actual conversation.
ServiceSim allows agents to practice with voice or chat, bridging the gap between classroom and contact center training. ServiceSim prepares your agents to handle any customer service challenge, whether it's handling complex product inquiries, dealing with angry customers, or resolving complex support issues.
Replicate the customer's side of any interaction by using unique and realistic voice or text conversations that simulate the most sophisticated customers. Trainers do not need to constantly watch over agents to effectively deliver feedback, give instructions, and spot problems.
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Cognigy.AI
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Pricing
Pricing Information:
Visit our website for more information on ServiceSim pricing.
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Vistio
Year Founded:
2017
Headquarters:
United States
Website:
www.vistio.io/servicesim/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Training Videos
Customer Support
Online Support
ServiceSim Features and Options
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