Alternatives to TimeZest

Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.

ConnectWise CPQ (formerly ConnectWise Sell) automates the process of obtaining professional quotes and proposals for IT solution providers. ConnectWise CPQ offers many tools that enable IT solution providers to save time and offer more value. Top features include professional proposal or quote templates, product catalog and sourcing, workflow automation, sales reports, and integrations to best-in-breed software like Cisco, Dell and HP. Building detailed sales quotes is time consuming, potentially costing your sales team hundreds of hours per week. ConnectWise CPQ™ (formerly ConnectWise Sell) brings order building complex quotes and proposals through custom templates, automated sourcing, and seamless PSA integration.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Reliable backup, disaster recovery and recovery services. A cost-effective, unified backup solution and disaster recovery (BDR), solution will help you avoid downtime and disruption. ConnectWise BCDR (formerly ConnectWise Recover) automates key tasks and provides expert support for different environments and workloads. Activate reliable, reliable backup and disaster recovery solutions that will help you build trust and expand your business relationships. When your client’s data goes missing, the clock starts ticking—and every second counts. With BCDR, you can avoid downtime and disruption for your clients with our secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, BCDR keeps your client’s data safe and protects your reputation.

ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

What your clients don't know about cybersecurity can really harm them. Asking questions is the best way to keep your clients safe. ConnectWise Identify Assessment gives you access to a risk assessment backed up by the NIST Cybersecurity Framework. This will reveal risks throughout your client's entire company, not just their networks. You can have meaningful security conversations with clients by having a clear, easily-read risk report. You can choose from two levels of assessment to meet every client's needs, from the Essentials to cover basic information to the Comprehensive Assessment to dig deeper to uncover additional risks. The intuitive heat map displays your client's risk level and prioritizes to address them based on financial impact and probability. Each report contains recommendations for remediation to help you create a revenue-generating plan.

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.

Many PSA tools tend to be overly complicated, brimming with features that often necessitate intricate setups by experts before they can be effectively utilized. In contrast, Zest was designed with the belief that a PSA should meet the specific needs of MSP managers and technicians while being operable immediately upon installation. Unlike other systems, Zest is ready to go right out of the box, eliminating the lengthy process of configuration that can take months. This unique approach sets Zest apart, enhancing your MSP's ability to attract and retain clients. With an emphasis on streamlining technicians' workflows and workloads, Zest is the PSA solution that technicians genuinely appreciate using. Keeping clients satisfied is essential for the success of any MSP, and Zest ensures that you have a clear view of the status of every account. Created as a counterpoint to cumbersome and intricate MSP management systems, Zest removes unnecessary customizations, the need for extensive configuration, and the expense of additional staff, providing only the essential tools you require. By simplifying the management process, Zest empowers your team to focus on what truly matters—delivering exceptional service to your clients.

With DD Tech, you have the flexibility to manage your ConnectWise and Autotask tickets from any location and on any device of your choice. The platform offers a highly customizable Service Catalog alongside advanced Custom Forms, enabling you to provide prompt and pertinent support to your users right from the first contact. Maintain an open line of communication with your users and continue to deliver outstanding service through DD Chat. Additionally, you can utilize templated emails that permit users to contribute notes to their tickets or initiate conversations with your technicians. From collaborating on tickets with clients to creating interactive service experiences, DeskDirector is designed to fulfill the diverse requirements of your Managed Service Provider (MSP) setup. This comprehensive approach ensures that all aspects of user engagement and service delivery are seamlessly integrated.

Enhance your corporate gifting strategy with a customized storefront designed to simplify the shopping experience for both your customers and your team. Allow individuals the convenience of sending anywhere from one to hundreds of tailored gifts in mere seconds, eliminating the need for forms, sales calls, or tedious email exchanges. Traditional contact forms and extended timelines can create obstacles for busy corporate gifters, but Zest’s user-friendly design and innovative features transform B2B gifting into a process as effortless as contemporary direct-to-consumer shopping. Whether clients wish to dispatch gifts on the fly or strategize a thoughtful gift plan with your guidance, Zest equips them with the tools to accommodate every gifting scenario. Your Zest-powered storefront takes care of self-service orders, leaving your schedule open for more personalized interactions with your key clients. Unlike third-party marketplaces and hidden contact forms, which may disrupt your cherished DTC brand experience, Zest prioritizes your brand’s identity through every aspect, from storefront aesthetics to post-purchase communications, ensuring seamless B2B interactions. This approach not only enhances customer satisfaction but also reinforces your brand's commitment to quality and service.

ZEST Security presents an innovative platform for risk resolution that harnesses the power of AI to transform cloud risk remediation specifically for security teams. In contrast to conventional security measures that simply point out vulnerabilities, ZEST takes a proactive approach by linking the appropriate team to the necessary solutions, thus shortening the duration from vulnerability identification to effective remediation. This comprehensive platform ensures full remediation coverage by juxtaposing the intended DevOps configuration with the current cloud runtime environment, facilitating effortless detection and addressing of risks in both managed and unmanaged cloud settings. With automated root cause analysis, the platform accurately identifies the source of issues, down to specific assets and lines of code, enabling teams to tackle multiple challenges with minimal adjustments. Furthermore, the AI-driven risk resolution pathways significantly shorten the mean time to remediation and remove the need for manual triage through the application of dynamic remediation techniques. As a result, security teams can respond to threats more swiftly and efficiently than ever before.

InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.

Thread is the no-code AI Service Desk built specifically for Managed Service Providers (MSPs) who want to modernize operations without adding overhead. It combines conversational AI, triage automation, and unified chat tools into a single platform that connects seamlessly with your PSA systems like ConnectWise, Halo, and Autotask. In just 30 minutes, MSPs can deploy AI agents that automatically handle intake, prioritize tickets, assign categories, and complete time entries. The result: technicians gain back valuable hours, with response times improving up to 5x and resolution times reduced by 78%. Thread’s intuitive inbox interface eliminates refreshes and syncs every ticket, conversation, and update across platforms like Teams, Slack, and Messenger. Its Planner view allows easy scheduling, thread management, and collaboration—all in real time. With agentic triage, you don’t just automate tickets—you deliver smarter, faster service experiences that scale with your business. Designed for modern MSPs, Thread is the ultimate operating system for high-performing service teams.

Zest for Enterprise ensures that your organization's information is readily available, reduces time spent switching between applications, and breaks down information silos. Our innovative technology enables knowledge workers to access the necessary resources to finish their daily responsibilities without the need to toggle between different applications. By consolidating various internal knowledge sources, we help avoid the frustrating cycle of endlessly searching for information. As a result, knowledge workers can now dedicate 20% more of their day to productivity rather than searching. With Zest AI, you can streamline your workflow by matching and delivering the files you need more efficiently while you work. Simply integrate your information sources to enable a cohesive, intelligent search bar that makes all your files easily accessible. This seamless approach not only enhances efficiency but also fosters a more collaborative working environment.

HappySat is a feedback collection platform designed specifically for Managed Service Providers (MSPs), effectively simplifying the process of conducting both Customer Satisfaction (CSAT) and Net Promoter Score (NPS) surveys through seamless integration with Professional Services Automation (PSA) tools. The system utilizes a four-smiley-face scale to gather client feedback for everyday tasks, projects, and onboarding processes, while NPS surveys assess overall client satisfaction levels. With real-time reporting and notifications, MSPs can easily celebrate achievements and quickly respond to any negative feedback received. The platform features an embedded survey option that integrates smoothly with leading PSA systems like ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, ensuring a rapid setup process and centralizing feedback management within current workflows. HappySat can be employed either as a standalone solution or as part of Invarosoft’s Stack Saver bundles, providing a comprehensive tool for collecting and analyzing client feedback in one convenient platform. Furthermore, this versatility enhances the ability of MSPs to improve their services continually based on the insights gained from client responses.

ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.

The Strategy Overview is an automation platform designed for vCIOs and quarterly business reviews, created by managed service providers (MSPs) to enhance client strategic planning and facilitate digital transformation. It streamlines the quarterly business review process by automating tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting on Office 365 and asset lifecycles, utilizing a modular template engine driven by the Arya AI agent. This comprehensive system connects with various PSA/RMM tools like ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, as well as Office 365, allowing for the synchronization of essential company data like assets, user lists, tickets, warranties, and licensing information. Clients benefit from a customizable white-labeled portal that presents detailed insights into their strategy, health scores, and essential data points such as asset and user information, tickets, budgets, and roadmaps. Furthermore, the platform automatically refreshes warranty and asset data, which helps MSPs dramatically cut down on quarterly business review preparation time from several hours to mere minutes, while also standardizing processes, highlighting security and compliance insights, promoting proactive recommendations, and transforming assessments into strategic avenues for revenue growth. This innovative approach not only enhances efficiency but also empowers MSPs to deliver more value to their clients.

Wise-Pay is the essential payment solution that helps you minimize cash gaps. With over 26,000 users, it offers integrated payment automation from some of the largest providers worldwide, ensuring that you’ll never need to pursue payments again. Handling invoices can be costly, but Wise-Pay streamlines the reconciliation of invoice payments within your accounting system and generates client invoices for various payment scenarios, including credit card surcharges. It breaks down barriers to accessing numerous platforms, resulting in a payment process that is not only fast but incredibly easy for your customers. Notable integrations include ConnectWise Customer Portal, CW Sell, Invarosoft IT Support Panel, Desk Director, QuoteWerks, CloudRadial, and iSell eCommerce Platform. By incorporating Wise-Pay, you can eliminate tedious tasks ranging from banking checks to account reconciliations, allowing you to focus on what truly matters in your business. Experience a significant boost in efficiency and customer satisfaction as you modernize your payment processes.

AI Autopilot delivers a complete agentic automation environment built to enhance every aspect of managed service operations. Its intelligent AI agents automate ticket intake, classify issues, determine priority, and instantly route requests to the right technicians. MSPs can benefit from automatic workload balancing, escalation management, and compliance monitoring, all driven by best-practice logic. Seamless integrations with PSA and RMM platforms allow the system to fit naturally into existing IT workflows without disruption. The platform’s ability to create tickets directly from Teams and Slack improves end-user accessibility and reduces friction in support communication. With measurable results like faster resolutions, lower operational costs, and higher client satisfaction, it helps MSPs scale efficiently. AI Autopilot also invests in future-forward AI technologies, including multi-agent orchestration, RAG systems, and advanced RPA triggers. Built for MSPs by MSP professionals, it is engineered to modernize service delivery and strengthen operational intelligence.

Support Fusion is an integration platform that requires no coding, specifically designed for Managed Service Providers (MSPs) catering to enterprise clients. Our application streamlines the synchronization of tickets between ITSM systems like ServiceNow, Jira, and Zendesk, and MSP PSA tools such as ConnectWise, Autotask, and HaloPSA. It allows for seamless bi-directional syncing of tickets, statuses, comments, and attachments, ensuring that both parties remain informed without the hassle of redundant tasks. This solution helps MSPs save significant time each week, prevent SLA violations, and achieve precise reporting with minimal manual input. Targeted at mid-to-large MSPs that support enterprise accounts, Support Fusion reduces unnecessary duplication of work and fosters growth by transforming support data into actionable service intelligence. Users can quickly initiate the process using our prebuilt connectors and easy-to-follow setup, eliminating the need for custom scripts or extensive development work, making it an efficient choice for businesses looking to enhance their service delivery. Additionally, the platform's user-friendly interface helps teams get accustomed to the system in no time, further contributing to operational efficiency.

Zest is 360deg SaaS solution. It provides real-time data on employee engagement, allowing managers and HR professionals to quickly take action. Features include the Mood, Surveys (mini Yearly Performance Reviews), Check-In (check-in), and more. The suite is available in both web and mobile apps. Our solution combines the three main pillars that you need to measure engagement and commitment in your team: Listen, Perform, and Share. You'll have access as a manager or HR representative to reports and detailed dashboards. These will allow you to monitor the commitment of your employees and manage your teams with one click. The 3 Pillars #1 Listen: Features: Moods, Surveys, Engagement Meter, Key Drivers #2 Perform: Features: Check-in, Check-in, Goals #3 Share: Features: Feedback, Ideas and My Zest. Company message. Our mission is to increase productivity and well-being of your team, as well as reduce staff turnover within your company.

The quickest method for nutritionists to expand their online presence is through ZestMD, a platform trusted by over 3,000 nutritionists in India from 92 cities for diet consultations. If you look up dietitians in your vicinity on Google, you are likely to find a nutritionist utilizing the ZestMD platform, which also caters to professionals in countries like the USA, UK, Canada, Kenya, Bahrain, Ghana, and Australia, with a specialized version for Health Coaches in the USA. This innovative platform enhances your connection with clients, allowing them to set up their own accounts, update their information, and share data from fitness apps such as Fitbit and Runkeeper. Furthermore, the platform facilitates seamless communication between you and your clients, enabling the exchange of messages and files that simplifies data management. By using ZestMD, nutritionists can not only streamline their practice but also provide a more interactive experience for their clients, ultimately fostering better health outcomes.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Keep a close eye on your essential business metrics, evaluate team performance, and implement our established strategies for effective up-selling and cross-selling within your team. Having analyzed over $5 billion in sales activities and more than 10 million business interactions, BeeCastle has refined its recommendation engines, checklists, and AI-driven prompts, empowering you to handle account management with assurance. Seamlessly integrating with your existing software, BeeCastle automates processes across platforms such as Microsoft Outlook, Teams, Xero, ConnectWise Manage, Datto AutoTask, and HaloPSA, among others, ensuring you have the tools needed for streamlined operations. This comprehensive approach not only enhances efficiency but also drives better results for your business.

Utilizing employee benefits software should be a seamless and straightforward experience. This includes everything from rapid implementation and effortless administration to accessible reporting for HR teams, as well as convenient access, straightforward benefits selection, and clear information for employees. The Zest employee benefits platform is dedicated to enhancing employee engagement with their benefits, available anytime and anywhere. Meanwhile, its robust automation alleviates administrative burdens, gives you total oversight, and significantly reduces expenses. Zest aims to bolster your employee benefits program in four essential ways: enhancing engagement, managing costs, automating processes, and mitigating risks. With such ease in adopting innovative employee benefits technology, there's truly no reason to delay in transforming your approach to benefits management. By embracing this modern solution, organizations can foster a more satisfied and informed workforce.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

MSP Dark Intel stands out as a purpose-built dark web monitoring solution tailored exclusively for managed service providers, empowering them to protect their clients while turning cybersecurity into a profitable revenue stream. The platform continuously scans over 500 billion breached records, offering real-time alerts on compromised credentials and comprehensive breach intelligence across 200+ types of personally identifiable information (PII). Its centralized dashboard enables MSPs to manage multiple clients effectively, while integrations with ConnectWise, Autotask, Microsoft 365, Slack, and Teams streamline workflows without disruption. MSPs benefit from unlimited scanning capabilities and prospecting tools that help grow their customer base by leveraging actionable breach data. The platform’s flexible month-to-month billing and lack of contracts reduce risk and operational overhead. With a strong focus on profitability, MSP Dark Intel supports high-margin services with average MSP revenues reaching $8,500 per month. Real human support and guided onboarding ensure a smooth setup experience. This tool also increases client loyalty by offering ongoing protection that addresses evolving cyber threats.

Gain a comprehensive overview of your clients' Office 365 licenses, allowing you to pinpoint those who require attention to enhance and optimize their cloud expenditures. You can swiftly delve into the accounts with the highest number of unassigned licenses and assess potential revenue risks, making it easier to determine necessary adjustments for improved cloud financial efficiency. Additionally, you can review all clients' secure scores in a centralized location, enabling you to identify and focus on clients needing initiatives to bolster their security framework. Expedite the reconciliation of your Office 365 billing information and uncover any inconsistencies, with automated identification available if you utilize ConnectWise Manage or Autotask. Furthermore, you can access immediate recommendations aimed at fostering client engagement, boosting monthly revenue, and uncovering future projects for enhanced customer relationship strategies. This systematic approach not only streamlines your operations but also ensures that you are proactively addressing client needs and maximizing their cloud investments.

CWDash is a cost-free business intelligence tool for Managed Service Providers (MSPs) that is sponsored and seamlessly integrates with both On-Premises and Cloud versions of ConnectWise Manage. It offers tailored dashboards, referred to as panels, which streamline the process of obtaining insights and allow users to monitor data in real-time directly from their desktops. Initially launching with a modest selection of 8 dashboards, CWDash has expanded its offerings to 60, providing users the flexibility to select their preferred panels or utilize the innovative Panel Builder to create personalized dashboards. The Panel Builder is a standout feature that empowers users to generate countless bespoke panels displaying the specific information they desire, simply by naming them to have them readily accessible in the drop-down menu. Since its establishment in 2009, CWDash has evolved significantly, appealing to technology experts who are always in search of more effective methods to optimize their operations and assist their clients in achieving similar efficiencies. This continuous growth demonstrates CWDash's commitment to adapting to the needs of its users and the ever-changing landscape of technology.

Reduce expenses and simplify the challenges of cybersecurity delivery using StratoZen. Managed service providers need top-tier cybersecurity solutions to ensure their clients' safety. ConnectWise offers StratoZen's co-managed SIEM solutions and SOC-as-a-Service, seamlessly integrating with your existing security frameworks to maintain vigilant oversight of your systems. Designed specifically for service providers, StratoZen delivers exceptional flexibility and impressive accuracy, empowering you to elevate your security practices significantly. Experience the advantages of a fully cloud-hosted SIEM-as-a-service solution that eliminates both the complexity and financial burden typically associated with such systems. Since SIEM systems can often be intricate, a co-managed SIEM takes on the demanding tasks, guaranteeing that you receive optimal value alongside robust security. Additionally, StratoZen provides adaptable SOC options, allowing you to circumvent the challenges of creating and managing an in-house Security Operations Center. By leveraging StratoZen, you can focus on growing your business while ensuring your clients remain well-protected.

Asio™ by ConnectWise® stands out as the premier platform tailored for leading IT solution providers. When you require advanced cloud technology that offers limitless scalability alongside exceptional speed and performance, Asio™ is your go-to choice. This innovative platform enables you to address the challenges posed by fragmented systems, tackling issues such as inefficiencies and repetitive tasks. Your organization will transform into a streamlined IT service provider, enhanced by our security-centric approach that elevates your business functions, enhances intelligent monitoring and automation, accelerates innovation, and so much more. Take command of both your operational processes and financial outcomes with Asio™. Boost your business capabilities with a suite of software designed for managed service providers, which includes tools for project management, automation of quotes and proposals, next-generation IT documentation, and real-time analytics. With this exceptional performance, these solutions empower you to navigate effectively on the path toward business excellence. Elevate your service delivery and enhance customer satisfaction with greater ease and efficiency, ensuring that your clients receive the best possible experience.

OpenFrame serves as an open-source IT and security solution designed specifically for managed service providers (MSPs) who are ready to stop allocating 30% of their revenue to third-party vendors. This platform integrates endpoint management, security monitoring, and automation, effectively replacing costly software such as ConnectWise, Kaseya, and Datto with proven free and open-source software (FOSS) options. It features AI assistants—Fae for end-users and Mingo for technicians—designed to automate repetitive tasks, thereby lowering labor expenses. The multi-tenant architecture allows for centralized management of all clients through a single interface. Noteworthy functionalities include cohesive endpoint management and security oversight, adaptable workflows enabled by a modular design, AI-driven automation for routine IT processes, and ongoing enhancements through community-led development. MSPs that implement OpenFrame often see a reduction in vendor payments by 20-35%, while their EBITDA can increase significantly from a range of 8-12% to as high as 50-60%. With its foundation built on reliable open-source tools that are already essential to critical global infrastructures, OpenFrame is positioned to empower MSPs to take control of their operations.

Leather Wallet is designed for Bitcoin users who want to move beyond holding and actively earn yield through the growing Bitcoin DeFi ecosystem. Fully open-source and non-custodial, it allows users to stack Bitcoin, earn sBTC rewards, and tap into protocols on Stacks, Bitcoin’s leading L2 network. Users can participate in pooled and liquid stacking, with historical yields between 5–10%, or explore additional opportunities through integrated protocols like ALEX for swaps and lending, Bitflow for liquidity aggregation, Granite for stablecoin borrowing, Hermetica for synthetic dollars, Velar for DeFi trading, and Zest Protocol for lending and yield strategies. By supporting multiple earning methods, Leather provides flexibility for both passive and active investors. The wallet is available across browsers and mobile devices, ensuring easy access from anywhere. Security remains central, with non-custodial control that keeps users in charge of their private keys and funds. In addition to earning, Leather includes guides, developer tools, and community resources for onboarding and exploration. For Bitcoin holders seeking real yield opportunities, Leather is a gateway to the emerging Stacks-powered financial ecosystem.

Everything you require for proficient credit model administration and smooth AI integration is at your fingertips. Crafting quick, precise, understandable, and equitable credit models has reached an unprecedented level of simplicity. Experience unmatched confidence, clarity, and reliability in your models and their resulting scores. Enhance your competitive edge through detailed control and insights into your lending processes. Regain authority over credit evaluation with both transparency and simplicity. The MMS includes three essential applications that assist lenders throughout the entire credit model lifecycle. Unlock the untapped potential of your existing data and develop trustworthy risk predictions that span the full credit spectrum, enabling stronger and more competitive lending solutions. No other entity has implemented more AI lending models into practice than we have. With Zest, you benefit from a dedicated team that seamlessly integrates with your own, ensuring you have the support you need to thrive. Our commitment to innovation makes your journey into AI-driven lending not just possible but also remarkably efficient.

Streamline event management, academic scheduling, and reporting through a single, cohesive platform. This all-in-one solution offers comprehensive event scheduling alongside automated publishing of institution-wide calendars. It also features intricate management of event resources, pricing, and workflows. Users can easily search for and request rooms, while course scheduling and classroom placement are optimized for efficiency. Thanks to the LYNX SIS Interface, integration with every student information system enables updates every minute! Additionally, the platform provides space utilization analysis and master planning, complete with tailored graphical reporting. With a stellar reputation for innovation, reliability, and customer service, CollegeNET pioneered web-based scheduling in higher education. The SaaS deployment model ensures users receive immediate upgrades and access to the latest functionalities. Our commitment to user satisfaction is paramount, and expert customer support is consistently available. CollegeNET has been at the forefront of scheduling innovation for decades, continually enhancing features and advantages for all Series25 clients while adapting to their evolving needs. As we move forward, our focus on user experience and technological advancement remains unwavering.

FixFinder offers a comprehensive set of self-service tools designed to enable users to resolve issues independently. It simplifies intricate IT procedures into a streamlined Q&A format similar to that of Tier-1 support! Transform your operational guides into personalized Troubleshooting Wizards through an easy-to-use decision tree creation interface. Additionally, our desktop application integrates seamlessly with various platforms such as Autotask, Connectwise, Zendesk, Bloomfire, Sharepoint, StatusPage, and several others frequently utilized by IT teams and managed service providers, enhancing user experience and efficiency. This ensures that help is always just a click away, making problem resolution quicker and more accessible than ever before.

OpenText GroupWise delivers a robust suite of communication and coordination capabilities that help organizations manage email, calendars, tasks, and contacts in one unified interface. Its intuitive, customizable design enables IT teams to tailor the experience to user needs while maintaining full administrative control and compliance readiness. By supporting role-based rules, proxies, and workflow features, it reduces the time required to manage communication across large or distributed environments. GroupWise also enhances collaboration with intelligent meeting scheduling, shared address books, and flexible environment integration, including compatibility with Zoom and Active Directory. Its built-in protection—ranging from multifactor authentication to secure messaging gateways—helps defend against emerging threats like spam, phishing, and DDoS attacks. Users benefit from seamless mobility through synchronized desktop-to-mobile experiences on Windows, Mac, Linux, and modern browsers. Disaster recovery features ensure rapid restoration, helping IT maintain high availability even during outages. Overall, the platform empowers organizations to communicate more efficiently while safeguarding critical business information.

TimeWise is an innovative AI-driven task management application aimed at streamlining the often chaotic experience of managing deadlines, projects, and tasks. With its sophisticated AI capabilities, it evaluates your objectives, calendar events, and working habits to intelligently prioritize your responsibilities, devise efficient schedules, and identify potential risks. Born from the frustrations of a single developer fed up with cumbersome tools, TimeWise seamlessly merges user-friendliness with robust automation, empowering you to regain control of your time and concentrate on what truly matters. Embrace a new era of productivity—say goodbye to missed deadlines and unproductive hours, and hello to effective time management and focus.

LoopWise automates the tedious task that is interview scheduling, making your recruitment process simple. LoopWise allows candidates to book their own interviews by sharing the unique scheduling URL. No more back-and forth emails to get schedules set up. LoopWise dramatically reduces the time it takes candidates to find their ideal timeslot and makes it easier for you to hire faster.

LeaveWise – Simple, Affordable Leave Management for Growing Teams LeaveWise is a modern leave management platform designed to eliminate the complexity and cost of traditional HR systems. Whether you're a startup, small business, or growing team, LeaveWise makes it easy to request, approve, and track time off all without the bloated features or inflated pricing of larger platforms. With a clean, user-friendly interface and essential features like team calendars, approval workflows, leave balances, and automated notifications, LeaveWise streamlines your time-off process so you can focus on what matters: your team. Key Features: Leave Request & Approval Workflows Submit and approve leave in seconds no spreadsheets or messy emails. Real-Time Leave Balances Keep track of available time off and remaining balances for each employee. Shared Team Calendar See who’s off and when, helping managers plan ahead and reduce scheduling conflicts. Custom Leave Types Create your own categories like Annual Leave, Sick Leave, Compassionate Leave, or Work From Home. Automatic Notifications Get email alerts for approvals, upcoming leave, or policy changes. Manager & Admin Roles Control permissions and workflows with ease. Why LeaveWise? No bloated features or long onboarding Transparent pricing no per-seat fees Designed specifically for lean, modern teams Hosted securely in the cloud Setup in minutes, not days Who It's For: Startups and small businesses Remote-first teams Founders and team leads looking to save time Companies tired of overpaying for HR software they barely use