Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
Learn more
Docket
Docket is the leading Agentic Marketing platform that turns inbound traffic into qualified pipeline for B2B marketing and revenue teams. Docket unifies and governs your organization's GTM knowledge in the Sales Knowledge Lake™ and activates it with powerful, always-on AI agents.
Docket's AI Marketing Agent engages website visitors through real, human-like conversations, answering nuanced product questions from approved knowledge, qualifying intent through live discovery, and converting high-intent buyers into qualified leads and booked meetings. Autonomously. 24/7.
Learn more
LinkedChat
Engage with visitors to your website through your preferred chat platforms like Slack, HipChat, or Telegram, allowing you to streamline client interactions in a familiar environment. This innovative approach enables extensive customization options, ensuring that you can tailor the experience to fit your brand’s identity. Multiple team members can participate in conversations with clients, enhancing collaboration and responsiveness. LinkedChat seamlessly integrates with Slack, HipChat, and Telegram, making it incredibly straightforward to communicate with website visitors using your existing accounts. The service ensures that you only receive pertinent information, focusing on genuine inquiries and interactions from your audience. Whatever message you send through Slack, HipChat, or Telegram is instantly relayed to your visitors in real-time via the LinkedChat widget on your site. To ensure your brand stands out, we provide options to modify every detail of your chat widget, including colors, typography, and imagery, creating a unique user experience that aligns perfectly with your brand’s vision. By adopting this integrated communication solution, you can foster stronger relationships with clients while maintaining a cohesive brand presence.
Learn more
ReadyChat
ReadyChat offers the quickest and most efficient means to connect with website visitors, transforming them into valuable leads and appointments. Our innovative Live Chat software keeps a close watch on visitor activity, pinpointing the optimal moments to initiate a conversation. This strategic timing significantly enhances our agents' ability to convert interactions into leads. Collaborating with you, we ensure that the messaging aligns perfectly with your brand's voice. We personalize your chat interface and script to showcase your distinct identity. Our advanced chat algorithm expertly determines the ideal moments to engage with site visitors. By reaching out at the right time, we boost the likelihood of turning these visitors into qualified leads. Our dedicated agents are skilled in lead qualification, gathering comprehensive contact details, and promptly relaying this information to your team. With us handling these crucial tasks, you can concentrate on closing deals. ReadyChat can amplify your lead generation by over 40%, and our leads are proven to convert at three times the average rate in the industry for online leads. The result is a more streamlined process that maximizes your sales potential and enhances your overall business growth.
Learn more