Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Interfacing Integrated Management System (IMS)
Interfacing’s Integrated Management System (IMS ) is an AI-supported platform that brings BPM, QMS, Document Control, and GRC together in one environment. Teams use IMS to design and manage processes, govern documentation, oversee risks, and demonstrate compliance with complete visibility and reliable audit evidence.
Built for sectors that depend on strict oversight, such as aerospace, life sciences, public sector, and financial services, IMS offers real-time monitoring, automated workflows, and AI-driven analytics that strengthen quality and lower operational exposure. The system is ISO 27001 certified and validated for 21 CFR Part 11, ensuring secure and compliant use in regulated operations. IMS also provides low-code automation, process mining, audit tools, training management, CAPA workflows, and dashboards that help organizations improve performance and maintain regulatory control. AI enhances governance, improves precision, and supports continuous compliance.
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Mermaid Chart
Create complex diagrams using markdown code and collaborate in real-time with your team. Text-based diagramming simplifies documentation processes and improves workflows. You can create projects with the Teams feature and invite members. This allows sharing across your organization, ensuring a single source for truth and improving productivity. Mermaid Chart’s visual editor will take your diagramming to a new level. Mermaid Chart offers a 14-day trial of its newly-launched Pro tier. Text can be used to create complex visual diagrams. This is a more intelligent way to create diagrams. Add styling to your diagram with the init directive to align it with your project's colour scheme. Create a variety of charts and diagrams using Markdown code. Mermaid Chart allows you to share across your organization, ensuring a single source truth. This simplifies collaboration and enhances productivity.
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Flowova
Flowova is an innovative flowchart creation tool that utilizes AI to convert natural language inputs into polished diagrams in mere seconds. Users can either describe their workflow, upload images, or import files from formats such as PDF, Word, or PowerPoint, and Flowova’s AI will seamlessly generate well-organized flowcharts.
Notable Features:
- Text-to-Flowchart: Articulate any process using simple language and receive immediate visual representations.
- Multi-Format Input: Accommodates various file types including text, images, PDFs, Word documents, PowerPoint, and Excel.
- One-Click Auto-Layout: Effortlessly organizes nodes for a neat and professional appearance.
- 40+ Templates: A variety of pre-designed templates available for different scenarios.
- Mermaid Code Support: Enables both importing and exporting in Mermaid diagram syntax.
- Cloud Sync: Provides access to your flowcharts from any device, ensuring convenience.
- Multiple Export Formats: Offers options including PNG, SVG, PDF, and additional formats.
This tool is ideal for product managers, developers, designers, and anyone seeking to efficiently document workflows without the need for design expertise, making it a valuable resource in any professional setting. With no installation necessary, users can start creating immediately.
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